'Electronic Commerce' (EC) is an integrative concept, designed to draw together a wide range of business support services, including:

- Inter-organizational e-mail.

- Inter-organizational synchronization.

- Directories

- Trading support systems for commodities, products, customized products

  and custom-built goods and services.

- Ordering and logistic support systems.

- Settlement support systems.

- Management information and statistical reporting systems.

Some people also restrict the scope of EC to procurement; but it's more usefully conceived much more broadly, to include any kind of business-related transaction conducted with the assistance of electronic tools.

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